Master service terms
Preview draftA structured preview of the terms a bank procurement team will need to review. No commercial or legal term on this page is effective until approved and executed in a final agreement.
Owner and legal verification required before publication
This draft leaves material facts and commitments unresolved. It is not an operative notice, policy or agreement, and it does not claim regulatory or accessibility compliance.
- Approve the MSA, order form, service descriptions and precedence rules.
- Set licence scope, permitted users, ownership and confidentiality language.
- Negotiate warranties, exclusions, liability cap, term, termination and exit.
- Select governing law, forum and dispute-resolution process.
Status and contract formation
This local-preview outline is not an offer, master agreement, order form or amendment. It creates no licence or service commitment. A binding arrangement requires the final documents to be approved by both parties and executed through their authorized representatives.
The final agreement should identify the contracting entities, covered FVI services, deployment model, order period, fees, service scope, support arrangements and the documents that form the complete agreement. None of those commercial selections is completed by this preview.
Topics the final agreement must settle
| Topic | What the final terms need to say | Preview status |
|---|---|---|
| Licence and access | Services, environments, users, permitted access, term and any usage limits. | Scope and grant not approved. |
| Acceptable use | Permitted and prohibited use, API rules, account controls and remedies. | See the separate draft policy; align with the executed MSA. |
| Intellectual property | Ownership of platform, customer data, outputs, feedback and pre-existing materials. | Allocation and licence language not approved. |
| Confidentiality | Protected information, permitted use, disclosure exceptions and safeguards. | Terms not approved. |
| Warranties and service commitments | Express warranties, exclusions, support and any service-level commitments. | No warranty or SLA is made by this preview. |
| Liability | Cap, excluded losses, carve-outs, indemnities and applicable insurance terms. | No cap or carve-out is specified. |
| Term, suspension and termination | Renewal, suspension grounds, notice, cure, termination and exit assistance. | Periods and process not approved. |
| Law and disputes | Governing law, courts or arbitration, venue and escalation steps. | Jurisdiction and forum are not selected. |
Data and service documents
The final agreement should identify the applicable data-processing terms, subprocessors, security schedule, support scope and any product-specific restrictions. The DPA and subprocessor register in this preview are not incorporated into an agreement and are not signed commitments.
A customer should rely on the executed agreement, order form and attached schedules that apply to its service. This page does not override or summarize a separate signed contract.
Commercial enquiries: support@falconveritas.com