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Submit a Support Ticket

How to submit a ticket and expected response times.

2 min readsupportticketcontact

Use the form below or email support@falconveritas.com. Include your tenant ID and a detailed description.

Response Times

• Critical (P1): 1 hour • High (P2): 4 hours • Normal (P3): 1 business day • Low (P4): 3 business days